You also get on-demand viewing and support for Netflix and YouTube. In addition, the Virgin TV Go app lets you watch on a phone or tablet. These services come on a 12 month contract. Virgin offers certain bundles that match TV packages with specfic broadband deals, but you can mix and match, too, to ensure you get exactly what you need. All TV packages come with an option to boost your speed to the next tier, aside from Ultimate Oomph which already offers the fastest speeds available.
Customers switching to Virgin Media will have an engineer come over to their house to install the cables and help you get set up with fibre broadband, including the Hub 3 router. If you are switching to a Virgin Media package that includes phone services, you will need to switch your phone line. Virgin Media should do everything for you, including letting you keep your pre-existing phone number. If you do this, then your previous provider will automatically cancel your phone line and any broadband services that are associated with it.
If you're not switching phone services, you will need to give your current broadband provider 30 days notice of cancellation. If you're worried about downtime, you can always arrange for your current broadband to end a few days after your Virgin start date. Find out more at our guide on switching broadband providers. It's always good to know upfront what you'll get when signing up with an ISP so you know what you can enjoy for free, or to budget for any extras you may want.
The benefits offered by an ISP may be what seals the deal in your decision to buy a package from them.
Customer Reviews Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Customer Ratings Summary Satisfaction 3. View more reviews. How to find the right broadband for your home office Posted on in Features BT Virgin Media Plusnet John Lewis Over one and a half million of us in the UK work from home, and the number is growing rapidly.
And the biggest of all these troubles is your broadband: if it goes down, you'll lose money. Let's take a look at how to find the right broadband for your home office. What speed you need Whenever you compare broadband deals , finding the right speed is your first priority. Reliability and support When you rely on your internet connection to earn a living you need to be confident that it will work reliably. Static IP address So far, the issues we've looked at are ones that you'd consider when buying any broadband service.
Full Wi-Fi coverage You don't just need to find the right broadband, you need to get it working well enough, too. Business vs home broadband Finally, you might be wondering if you need a specialist business broadband package when working from home, or if you're okay with a normal home deal.
Can I get Virgin Media? What packages are available? Virgin Media provide 4 different broadband packages , each providing a different speed of broadband service: M50, averages 54Mb download speed, 3Mb upload speed M, averages Mb download speed, 6Mb upload speed M, averages Mb download speed, 12Mb upload speed M, averages Mb download speed, 21Mb upload speed All packages can be taken as standalone broadband deals, or with the option of line rental and a Weekend or Anytime calls package.
Which package should I choose? However, there is no point in paying for more than you need. Points to consider before you choose How many people will be using your broadband connection? Are you a heavy downloader, or do you regularly play online games? Would the expense of the faster speed be worth it for you?
Compare all Virgin Media deals. What TV deals do Virgin Media offer?
Virgin Media TV offers four bundles with an increasing number of channels: Big Bundle: over channels, most of which are available through Freeview. You can add Sky Cinema or Sky Sports as add-ons without contract. Sky Atlantic is not available on Virgin. Bundled with M fibre broadband. Bundled with the ultrafast M fibre broadband, Anytime calls and a mobile SIM with truly unlimited data, minutes and texts.
What do I get when I sign-up? Wireless router - All customers signing up to Virgin Media fibre broadband will get a free Virgin Media Hub 3 wireless router with the very latest The routers will be set up by a Virgin Media engineer on installation day. You can install this on up to five devices for 12 months, including PCs and Macs, and Android tablets and phones. You also get Virgin Media's Web Safe parental controls tools.
Inclusive phone calls - Virgin Media provide the option of getting phone services along with your broadband packages. The phone inclusive packages are less per month than the broadband-only packages. These phone packages offer Talk Weekends, which means unlimited weekend calls to UK landlines and Virgin Mobile numbers, and you can extend this to evenings and weekdays, or add international or mobile calls as optional extras for an extra cost. These packages come in various sizes ranging from basic collections for lighter users to the VIP collection for those who want it all.
These packages offer a wide range of cable and HD channels, with over channels including most Sky channels with the larger collections. Free tech support - If you experience any problems you can support over the phone between 8am and 10pm, seven days a week. Online chat is also avalable Monday to Saturday between 8am and 8pm. What are the benefits of Virgin Media?
Fastest widely available broadband speeds - Virgin Media currently offer the fastest affordable consumer broadband speeds in the UK excluding some full fibre services in limited localities with ultrafast above Mb broadband available in all cable areas. Full speeds averaging Mb are in the process of being rolled out with many areas already upgraded and all areas can achieve average speeds of Mb. Free hardware support - All Virgin Media broadband customers are entitled to free servicing and repairs on your broadband connection and Virgin Media Hub 3 router, and round-the-clock technical support for when things go wrong.
However, because the equipment remains property of Virgin Media, and customers technically only rent it for free, any perceived misuse or mistreatment will not be covered by the free servicing and repairs. Free London Underground wi-fi - Virgin Media customers are able to use wi-fi connections free of charge at over London Underground stations, plus everywhere on the Galsgow subway. All deals get the premium router - Virgin Media offer their very best router with the latest Equally, all TV customers get the same high-end V6 box regardless of how many channels they choose to take.
High customer satisfaction - According to an Ofcom report , Virgin Media customers are most the most likely to recommend the provider to friends. What are the drawbacks of Virgin Media? Let's face it, not everything can be perfect, and even the best deals may have a downside. Installation is more complex - If your house has never had Virgin Media before, then the installation will more complex.
An engineer will need to run cabling from the connection point on your pavement to an outside socket installed on your outside wall, to a wall socket inside your house. Virgin says it normally takes around two hours, although could be longer in some cases. However, if your home is already set up for Virgin, a self install option might be available.
However this is only likely to be an issue if you wish to set up a local web server, otherwise you are unlikely to notice the difference. Slower upload speeds than most FTTC - Although Virgin Media's download speeds tend to outstrip fibre to the cabinet alternatives, their upload speeds don't tend to keep up. Many other fibre services offer upload speeds averaging around 19Mb while Virgin Media's M service offers only 6Mb average upload speeds, although their most expensive M service now offers 21Mb average upload speeds, and the new M service will offer 35Mb upload speeds.
Visit Virgin Media. Need help choosing the right Virgin Media deal? Call our impartial experts free on Satisfaction 1 star Customer Service 1 star Speed 3 stars Reliability 3 stars.
Gunavathi Mani. Virgin your having ha laugh, iv been loyal to you for 9 years, well its time i left now. Satisfaction 3 stars Customer Service 3 stars Speed 2 stars Reliability 3 stars. Or the wifi router is playing up, currently now waiting on a new 1, as it has finally died. But if I want this order as an existing customer 13yrs to be precise I cant have this deal as it's for "New" customers only!!!!
Dont think so. Luckily I'm out of contract with Virgin so 30days notice has now been giving. I'll be going else where. Not amused Virgin Media!!
Call us: UK only. These speeds are more suited to people who download a lot, or who regularly play online games, especially if there is more than one person doing this. Hurry, ends soon! This will not personally identify you. Eligible customers can receive 1 WiFi Booster per customer, available through the app.
Satisfaction 2 stars Customer Service 3 stars Speed 3 stars Reliability 1 star.